Director, Administration
Job Overview
Job title: Director, Administration
Job description: Who we are
Tribe Management is part of the Tribe Property Technologies family. Together we are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge.
Our Tribe Management division specializes in strata and rental management services. We are responsible for the day-to-day operation and management of residential & mixed-use properties in our portfolio. Combining our obsession with technology and an unwavering passion for creating vibrant strata communities, we provide community management with heart.
While we operate in a very traditional industry, we are anything but! Our management services team works alongside product, software engineering and marketing teams to provide tech-enabled service solutions to those living in residential communities.
Our Culture
We are a closely-knit team of 200+ talented individuals working out of our modern offices across Canada. We live community, even at work. Join us for end-of-month socials, a monthly documentary film afternoon and regular team building events. We are also a canine-friendly office! You may see our furry friends wandering our halls looking for a doggy treat. And lastly, we of course offer health, vision & dental coverage.
Reporting Responsibilities
The Director, Administration (Strata) reports to the EVP, Management Services
The following roles report directly to the Director, Administration (Strata):
- Community Coordinator
- Administrative Clerk
- Community Office Specialist
Position Responsibilities
The primary responsibilities of the Director, Administration (Strata) at Tribe are: * Responsible for improving corporate performance, by optimizing and managing the business process of the company
- Oversee the company’s strata client administrative systems, processes and procedures, used to complete operational responsibilities by identifying, creating, evaluating, and recommending business processes in order to improve organization performance.
- Perform ongoing analyses on business processes related to productivity, quality, costs, and time management and present progress reports and integrate feedback.
- Highlight inconsistencies and determine and outline business process improvements thereby participating in problem solving.
- Guide and supervise personnel who were assigned specific tasks; provide leadership, supervision and direction for assigned administrative teams
- Apply problem solving skills as needed when working with the unexpected aspects of the strata administrative function
- Foster ongoing positive working relationships with cross functional teams to assist with problem solving; identifying opportunities for improved support and collaborate on projects as required
- Together with Human Resources, create and amend as necessary, administrative department staffing plans and succession planning opportunities.
- Conduct orientation and training for all strata administrative support employees
- Ensure internal policies and procedures relating to strata administrative responsibilities are adopted and adhered to across the administrative function
- Ensure legislative, compliance and regulatory needs and requirements are met
Advance to a top candidate:
- Previous Strata and/or Rental experience
- Software application experience with ZenDesk, Condo Manager, Yardi or Zoho
The Perks
- Competitive salary based on experience
- Great benefits package (Health, Dental & Vision) for you and your family
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Company: Tribe Management inc
Expected salary:
Location: Canada
Job date: Sun, 03 Apr 2022 06:05:49 GMT
Job Source: Careerjet.ca