Food & Beverage Manager
Job Overview
Job title: Food & Beverage Manager
Job description: Baci Ristorante is a beautiful, modern Italian gem located within the C Hotel. Baci Ristorante has an open style kitchen and central wood burning oven which provides an intimate gathering place for guests and patrons. As well, Baci services our two event spaces. Baci Ristorante is part of Carmen’s Group; a growing entertainment and hospitality family in Hamilton.
Our Food & Beverage Manager ensures the guest experience created is a forever lasting memory by providing an elevated dining experience. They also ensures our team is supported, encouraged to succeed and promotes our inclusive and fun culture.
YOU WOULD HAVE THE OPPORTUNITY TO:
- Create a memorable guest experience including menu execution and food quality, overall experience, and ensuring feedback is received
- Supervise and coach all service team members by demonstrating superior customer service skills and living our purpose, vision, and values
- Assist with developing and delivering regular training to service team members
- Work with our kitchen team on menu features and changes by curating and providing guest feedback
- Suggest and implement new cocktail programs and wine pairings to compliment the menu
- Ensure team engagement remains high by maintaining culture standards, providing regular feedback and utilizing a coaching mindset
- Work with the Sales & Marketing and Baci team to drive sales including private parties and group bookings
- Rectify any member or guest issues as needed
- Completing ordering of bar inventory items
- Develop strong relationships with guests and employees by maintaining a regular presence on the floor during key times
- Act as a Duty Manager for C Hotel in absence of other departmental managers
POSITION REQUIREMENTS:
- Post-secondary education in a related field is preferred
- Excellent leadership, communication and organizational skills
- 2-3 years supervisory experience in the hospitality / tourism industry is required
- Previous restaurant experience required
- POS knowledge, Squirrel experience is considered an asset
- Ability to build rapport quickly with guests
- Able to work on a variable schedule including days, evenings, and weekends
WHAT CAN WE OFFER?
- Competitive wage & benefits package
- Pay on Demand option
- Staff meal program
- Group RRSP matching program
- Worldwide Hotel Discounts
- Regular team building and training events
- Wellbeing programs
- Fun, collaborative and innovative team environment!
Carmen’s group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, The Lakeview by Carmen’s the Hamilton Convention Centre by Carmen’s and fig&lemon. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmen’s Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen’s Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
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Company: Carmen’s Group
Expected salary:
Location: Hamilton, ON
Job date: Thu, 13 Oct 2022 04:37:09 GMT
Job Source: Careerjet.ca
