Front Desk Night Audit

Job Overview

Job title: Front Desk Night Audit

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Front Desk Night Audit

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Come on the work travel adventure of a lifetime!

We are hiring dynamic hospitality professionals to join our seasonal team.

The front desk and night auditor will be the face of the hotel/resort/inn and will set the tone of the guest’s experience. It is important that you maintain an upbeat and positive attitude throughout your shift- even through difficult situations.

Responsibilities and Duties:

  • Register guests and assigns rooms.
  • Accommodate special requests whenever possible.
  • Assist in preregistration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Perform end of day accounting tasks
  • Coordinate room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Process guest check-outs.
  • Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange,
  • Follows procedures for issuing and closing safe deposit boxes used by guests.
  • Uses proper telephone etiquette.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures, is aware of accident prevention policies.
  • Additional duties as required

HOW OUR PROGRAM WORKS:

  • Full-time, paid work. This will typically be provincial minimum wage plus any gratuities and overtime
  • There are no fees for job seekers.
  • This position will last for 6 months.
  • you want to stay on after your deployment, that option exists!

STAFF ACCOMMODATIONS

  • Over the course of your placement, staff accommodations will be arranged for you!
  • The program works in groups employees, so if you have friends you would like to live and travel with, make sure you apply together!

ELIGIBILITY:

  • Customer service or hospitality experience is an asset but not a requirement.

Company:

Expected salary:

Location: Banff, AB

Job date: Mon, 21 Jun 2021 05:33:53 GMT

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