Guest Experience Agent

Job title: Guest Experience Agent

Job description: What will be your daily pursuit?

Greets all Golden Skybridge guests and provides unforgettable, inspiring experiences

What will you do in this job?

• Assisting with ticket sales, combo packages, questions, directions, and guidance in visiting our sister attractions and the Canadian Rockies
• Using a computerized ticketing systems to issue and process guest ticket
• Handles cash and credit transactions
• Validates tickets prior to boarding
• Performs crowd management
• Solicits guest feedback

What will your work environment be like?

This fun summer jobs runs from May 1 2021 to October 15 2021

• Beautiful. You’ll work in an iconic, unforgettable and inspiring location. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around our historic hotel
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in British Columbia, Canada. Relocation to the area and the legal ability to work in Canada is required. Job Requirements/Qualifications:

What will you do in this job?

• A high level of customer service is paramount, along with attaining a high level of knowledge of the Golden Skybridge, the attraction and surroundings, and the unique features and habitat of the area
• A high level of customer service and experience in guest services, or similar
• Attention to detail and good communication and listening skills with local and international guests and staff
• Second language skills highly advantageous
• Solid knowledge of the products and services available in Golden and its surroundings
• Accuracy and efficiency in handling large amounts of cash ($CAD and $US) and debit/credit transactions under fast-paced and busy conditions
• Work in a fast-paced environment and overcome guest objections
• Physical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting and working outdoors
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

• Salary/Wage: $16/hour

Job Application Process:

Company: Golden Skybridge by Pursuit

Expected salary: $16 per hour

Location: Golden, BC

Job date: Wed, 16 Jun 2021 05:57:55 GMT