Hotel Front Desk Clerks

Job title: Hotel Front Desk Clerks

Job description: This job is posted by an employment agency or third party on behalf of the employer.

Employer Name: N/A

Industry Title: Traveler Accommodation (7211)

Responsibilities

• Greet guests in a friendly and courteous manner in interactions.
• Ensures that all guests are made to feel welcome upon arrival and departure.
• Handle all guest interactions with the highest level of hospitality and professionalism.
• Provides a high level of customer service. This position includes basic mathematical skills: add, subtract, multiply or divide for simple inquiries.
• Maintain and update hotel database including replying to emails.
• Register arriving guests and check-outs as well as attending to cancellations or change of hotel room reservations.
• Ensures that any special billing instructions are noted and passed on to accounting/front desk in a timely and accurate manner.
• Answer and respond to customer inquiries, reservation calls, room service, valet and bell services.

Qualifications

• High School / College Diploma or Prior Hotel front desk work experience is preferred
• Experience using a hotel reservation/booking system is an asset
• Good English communication skills are essential.
• Exceptional organizational skills and able to multi-task
• Strong knowledge of MS Office.
• Must possess as professional and courteous personality, being able to remain calm in a stressful situation.
• Must be flexible in terms of working hours, may include night shifts

How to Apply

Expiring: Dec 23, 2021

Website:

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Company:

Expected salary: $15.2 – 16 per hour

Location: Dawson Creek, BC

Job date: Fri, 27 Aug 2021 05:07:49 GMT

Job Source: Careerjet.ca

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