House Attendant (Hotel Cleaner NOC 6731)

Job title: House Attendant (Hotel Cleaner NOC 6731)

Job description: Description: NOC Code: 6731

Province: BC

House Attendant (Hotel Cleaner NOC 6731)

Hilton Whistler Resort and Spa, Whistler, BC

Located in the Coast Mountain Range in the heart of Canada’s most celebrated adventure playground, the recently appointed Four Diamond Hilton Whistler Resort & Spa is in close proximity to world-renowned ski hills (Whistler and Blackcomb Mountains), scenic mountains and designer golf courses.

The Hilton Whistler Resort & Spa’s 287 guestrooms are designed with mountain style elegance and incorporate many natural elements into its design, including indigenous art from the Sea-to-Sky corridor.

Relax by the outdoor heated swimming pool, sauna or indoor and outdoor hot tubs. Take advantage of the 24-hour Fitness Centre and Business Centre. Rejuvenate yourself with our own full-service Taman Sari Spa. Tempt your palate at the Cinnamon Bear Grille, signature restaurant of the Hilton Whistler Resort & Spa, specializing in Pacific Northwest Fusion Cuisine.

Position Details:

Department: Housekeeping

Reporting Relationship: Rooms Division Manager

Work Hours: 40 hours per week

Day of evening shifts in a 7-day operation

Purpose: Responsible for maintaining cleanliness and overall appearance of all back of the house areas, outside grounds and certain designated public areas, in a timely and organized manner, ensuring a safe and secure environment. Assist Room Attendants by performing assigned “heavy” tasks. Respond to guest requests in a timely manner. This is a unionized position.

Position Duties:

Hilton Whistler Resort and Spa is looking to fill 3 (three) positions as a House Attendant (Hotel Cleaner) with candidates who are reliable, trustworthy and who love customer care for our world-class hotel located in Whistler, BC.

The Housekeeping Room Attendant’s duties include:

· Responsible for maintaining a consistent high level of cleanliness in guest corridors, guest laundry and vending areas, linen- and storage rooms, service elevators and all back of the house areas, by following set cleaning procedures and continuous monitoring.

· Assist Room Attendants by collecting soiled linen and trash from the housekeeping carts, moving furniture and cleaning fireplaces as per assignment or set procedures.

· Responsible for the consistent clean and tidy appearance of all outside grounds, parkade and flat roof areas. Assist with periodical cleaning task in these areas.

· Take ownership of the timely completion and documentation of rotating cleaning tasks for assigned areas, according to procedures and standards.

· Responsible for the collecting, sorting and removal of recyclables, as per guidelines.

· The immediate reporting of unsafe conditions and needed repairs, as per guidelines.

· Work in such a careful manner that damage to the building and its contents is prevented at all times.

· Complete all tasks in such a way that this will never cause major disruption and inconvenience to our guests and staff.

· Maintain cleaning equipment to the required standard of appearance and repair and ensure nothing is left unattended in guest corridors or other public areas.

· Respond to guest requests and deliver required supplies in a professional manner, within set timeframe.

· Delivery and set up of roll-aways and cribs, according to procedure.

· Work in accordance with Health and Safety mandates and Departmental Loss Prevention rules.

· Show continuous support for all environmental- and energy conservation initiatives.

· Handle chemicals as per WHMIS regulations.

· Ensure the security of all guest property, including lost & found items, storage rooms and equipment, by following guidelines provided.

· Maintain a professional image at all times through conduct, appearance and dress by following company policies & procedures as outlined in the Team Member handbook.

· Contribute to the successful organization and morale of the Housekeeping Department.

· Other duties or tasks as assigned

Qualifications:

Must be able to speak, read, write and understand English.
Passion for customer service and attention to detail.
Capable of creative problem solving i.e. will take appropriate risks to satisfy guests.
Able to meet the physical demands of the position i.e. extensive walking, frequent bending, stooping and stretching. Should be able to occasionally lift and carry items weighing as much as 75 lbs and pull/push up to 500 lbs.
Good communication skills, approachable, friendly demeanor and a positive attitude at all times.
Prior housekeeping experience preferred but not necessary.
Knowledge of WHMIS preferred but not required.

Education:

· Minimum of secondary school required

Benefits:

· Competitive wage: $18.21 to $23.02 per hour for 40 hours per week

· Extended Medical Benefits – (Coverage will begin on the first day of the month after passing 120-days employment. This plan covers medical, dental, short & long term disability and life insurance, AD&D as well as optical)

· Life & Leisure Benefit $11.25 / day worked

· Access to Hilton Go Travel Benefits

· On Site Parking

· 1x Complimentary meal per shift (Lunch, Dinner)

· Tuition Reimbursement (after passing probationary period)

Extra Requirements:

· Rotating shifts – availability to work on changing schedules is required

· Availability to work throughout weekends/holidays required

· Willing to relocate to Whistler, if applicable

Start Date

This position is expected to start as soon as possible.

How to apply:

To apply, please send you resume and cover letter to hr@hiltonwhistler.com

Job posting end date : 2022-10-03

Job Posting Start Date: 2022-09-02

Company: Hilton Whistler Resort and Spa

Expected salary: $18.21 – 23.02 per hour

Location: Whistler, BC

Job date: Sun, 04 Sep 2022 05:20:56 GMT

Job Source: Careerjet.ca

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