HR Administration Officer

Job Overview

Job title: HR Administration Officer

Job description: At BNP Paribas Canada, it is our employees which make the difference… Our 75 nationalities are part of our diversity!

Do you like challenges, a structured framework, the prospect of optimizing and innovating? You are known for your originality and want a certain freedom to think while sharing your knowledge and ideas?

… Come help us contribute to the growth of our Canadian platform!
You will benefit amongst other things from:

  • Access to social volunteer and recreational programs, via our many Employee Resource Groups (ERGs)
  • Opportunities for career development through active internal mobility and our innovative training program: Canada Academy
  • A brand new workspace, flexible, comfortable and easily adaptable to your needs: remote work opportunities, standing desks, innovation lab., open meeting rooms and spaces

About the Department
The HR Connect team is located in HR Operations and is focused on providing transactional Human Resources (HR) activities and process work at the service of our employees. The team also operates a case management tool for all HR information and inquiries.

SUMMARY OF THE ROLE
The HRConnect analyst

  • Has an employee-facing role, handling queries regarding portal navigation and HR policies and procedures
  • Performs administrative tasks in support of HR processes
  • Uses the case management tool for tracking requests and may transfer or escalate them to other SMEs if the issue cannot be resolved within HR Connect.

The position requires utmost confidentiality in dealing with employee records and business information.

The ideal candidate is highly autonomous, demonstrates a consistently positive attitude, excellent time management, and is solution oriented. He/She may also assist HR Connect Team Lead with special tasks such as the development and delivery of HR process training.

MAIN RESPONSIBILITIES

  • Handle complex, confidential, and/or sensitive inquiries/requests and assume ownership of cases, following established processes and ensure appropriate approvals and compliance with “Center of Excellence” standards
  • Assist with the management of the Leave Administration process to ensure compliance and communication with clients, and internal and external stakeholders
  • Assist with the review and monitoring of daily interfaces to assure they have run successfully and according to requirements. Work with HRIS, EDM and other HR Operations team members to identify, review, research, and correct problems and implement fixes
  • Review, analyze, and reconcile related data according to established timelines, standards, and procedures
  • Support the review, update, and maintenance of HR Connect documentation for assigned areas (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of processes
  • Use the case management tool for tracking and answering various requests

Assure Compliance and Adherence to Business Objectives:

  • Provide standard or ad hoc reports to support assigned functional areas. Perform basic analysis and provide feedback regarding issues, opportunities, or challenges
  • May assist the HR Connect Team Lead to review service quality, operational metrics, and service levels and recommend changes
  • Review, follow, and provide input to HR Operations team objectives
  • Assist the HR Connect Team Lead with the execution of compliance programs; and internal and external regulatory requirements
  • Perform, document and report all controls relevant to HR Connect

KEY SKILLS AND QUALIFICATIONS
Minimum Required Qualifications:

  • Bachelor’s Degree or equivalent education/experience/training
  • 2 or more years’ HR functional experience required (e.g., staffing, compensation, benefits, learning, employee data); preferably for a large multi-state company as an analyst or coordinator.
  • 2 or more years’ experience with Microsoft tools and applications

Preferred Qualifications:

  • Demonstrate a competent understanding of HR processes, procedures, controls, regulations, and compliance requirements for at least one functional area. Basic familiarity with at least one other area
  • Skills related to the specific position; some broader domain knowledge and/or training in HR processes and functions
  • French proficiency
  • Experience working for a multi-national firm
  • Experience in a shared service center environment

About BNP Paribas
With more than 200,000 employees in 72 countries, the Group serves nearly 32 million individual customers and 850,000 professionals, entrepreneurs, SMEs and large companies. BNP Paribas is a leading bank in the euro zone and a leading international banking player.

Did you know? In 2019, BNP Paribas named World’s Best Bank for Corporate Responsibility 2019

About BNP Paribas in Canada
With more than 900 employees, BNP Paribas Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

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Location: Montreal, QC

Job date: Mon, 10 Jan 2022 05:55:05 GMT

Job Source: Careerjet.ca

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