Lab Technician & Medical Administration – Corp Health Services

Job title: Lab Technician & Medical Administration – Corp Health Services

Job description: At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Reporting to the Vice President & Chief Medical Officer, the Lab Technician & Medical Administration (LTMA) position provides patient care, staff support and operational oversight on a day-to-day and ongoing basis within Corporate Health Services (CHS). The LTMA would perform venipuncture (blood work), ECGs, and other patient-related tasks. In addition, this LTMA would perform administrative duties such as: booking, rescheduling and confirmation of patient appointments, calendar maintenance of HCP’s, and day to day administrative office tasks. Lastly, the LTMA will help develop and optimize improvement strategies within CHS.

This posting is for a 12-month temporary, full-time position.

Combined Role Expectations

Lab Technician Duties:
– Perform routine laboratory tests (ie. blood work and ECGs) using appropriate technical equipment and instruments
– Receive, collect, and process patient samples
– Perform quality controls, calibrate and maintain/sterilize laboratory equipment
– Review daily appointment list to ensure necessary supplies and equipment are available in appropriate rooms
– Daily stocking of supplies, and ordering of medical supplies when stock is low
– Collect and record patient data on EMR system

Medical Administrative Duties:
– Assist in patient bookings/appointments, voicemail – Keeping forms and medical records up to date, including health card validation
– Assist clients with questions related to appointments, future bookings, referrals, and payments
– Communicate directly with clients, providers, specialist offices and insurance companies
– Administrative proficiency with current electronic medical record (EMR) system- OSCAR
– Develop calendar management strategies for administrative staff managing multiple providers’ Outlook/EMR schedules (both corporate- and patient-based)
– Carry out MOH billing, invoicing, and follow-up of payments for physicians (re: error reports (A/R reports), invoicing clients/lawyers/insurance companies/ledgers)
– Support team function by assisting in staff’s passcard renewals, Pcard management, ONE ID management, Timekeeper tracking, expenses for HCPs in Oracle (ie. professional dues), etc.
– Assist in necessary day-to-day operations of the clinic
– Assist with purchase orders and contractor payments (ie. Oracle and Sensa)
– Assist in ordering of medical and office supplies
– Assist with communications and work orders for general office maintenance
– Improve the client care journey by identifying, developing, and implementing improvement strategies within the office (ie. time-efficient scheduling/review of scheduling for patients and providers, developing office workflows, developing processes for office supply inventory, etc)
– Improve accessibility of care for clients by identifying scheduling processes to allow for walk-in appointments with providers, blood work draws, blood pressure monitoring etc.
– Work with team to identify issues and develop SOPs for standard work flows (ie. consult notes/ referrals follow-up, health card verification, workload tracking, etc.)
– Updating Rogers CHS website on RogerZone

Work Environment:
– Primary care clinic environment in Rogers Communications Inc. building – Toronto location
– Regular business hours: 8:00-4:00PM Monday to Friday, subject to change

Role Requirements:
– Laboratory Technician (OSMT/CSMLS) certification required
– Medical Administration diploma an asset
– High school diploma required
– Must have worked in previous health care setting (ie. laboratory, hospital unit and/or medical clinic administration)
– Excellent problem-solving and critical thinking skills
– Outstanding written and verbal communication
– Excellent time management skills
– Must be able to work independently and develop solutions within team environment
– Must possess a strong focus on delivering quality customer service
– Moderate computer and medical systems knowledge required
– Must have previous experience with Microsoft Word, Excel and Outlook
– OSCAR EMR system familiarity an asset

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As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. A

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ny request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

Schedule: [[req_RogersFullPartTime]]
Shift: Day
Length of Contract: 12 Months
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: None
Posting Category/Function: Medical & Medical
Requisition ID: 267347

Together, we’ll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes: Corporate

Rogers

At Rogers, we’re for helping you on a journey to a rewarding career. Whether you’re a developer, an analyst, or a customer care consultant, Rogers is the place where ideas become reality. We deliver today what our customers want tomorrow, and…

Company: Rogers Communications

Expected salary:

Location: Toronto, ON

Job date: Sat, 16 Apr 2022 07:17:10 GMT

Job Source: Careerjet.ca

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