Loan Administration Specialist

Job title: Loan Administration Specialist

Job description: At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up – as individuals and as a team – to accomplish our strategy.

Canadian Western Bank (CWB) is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a relationship-based approach to deliver a uniquely proactive client experience through highly personalized service, specialized expertise, customized solutions, and faster response times. We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services. And we do it together – united, as one CWB. We are firmly committed to the responsible creation of value for all our stakeholders and our approach to sustainability will support our continued success.

Our highly engaged teams operate within a client-centric, collaborative and change-ready culture, with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities. And we are building momentum.

The Position

The Loan Administration Specialist is part of the AFG ( Automotive Financing Group) and is responsible to provide strong knowledge and support to loan administration, funding, maintenance and servicing of CWB Automotive Finance Group’s loan portfolio. This role will contribute and support the AFG team to drive a high level of quality and standards, risk management, and strong data integrity.

What you will do – The specifics

• Provide support and contribute to the progress of continuous improvement of all AFG credit support processes specific to loan administration, maintenance, and funding.
• Support and maintain the processes which lead to consistent and predictable daily credit support outcomes for the group.
• Ensure Service Level Agreement (SLA) targets and quality benchmarks for credit support are being met
• Ensure contributions to loan administration comply with the Bank’s policies and procedures to ensure the AFG are able to continue to deliver a high level of customer service.
• Accountability as the team member for the execution of work procedures, policies and methods to ensure compliance with Canadian Western Bank’s legal, regulatory business policies and procedures.
• Provide support to all AFG team members while corresponding
• Establish a collaborative and client-centric relationship with the AFG team while balancing the efficiencies and governance of a standardized structure.
• Actively participate in team weekly/monthly meetings which communicate progress of team, department goals and objectives, as well as team issues.
• Areas of responsibility and direct support (T24 authorizations):

• Maintenance:

• Payouts and payments
• T24 updates
• Bank confirmation
• Credit checks
• DAO changes (T24)
• Annual Reviews – administration
• *Reports
• Information requests from clients
• Impaired/Watch accounts – administration
• Renewal of facility
• Leases (POA, taxes, insurance)
• Business VISA cards
• Letters of Credits (auto renews etc.)
• Funding:

• Loans
• Draws
• Fees
• Payout Statements
• Monthly Settlements on lease master lines

Critical Success Factors

• Provide support within the AFG to ensure smooth daily operations and maintenance of consistent service workflow.
• Inspire trust by being open, honest and direct in communication, meeting commitments and behaving ethically by adhering to the CWB Conduct Policy.
• Treat all stakeholders with professionalism, dignity and respect and support an environment where people can contribute and excel
• Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment
• Accept responsibility and accountability for actions and results
• Make decisions guided by common sense and sound business judgement
• Prepare and regularly review annual goals and career development plan with manager/supervisor.
• Promote cooperation and commitment within the CWB Group towards the attainment of common goals enabling productive group interactions.
• Continual learning and development of career goals to remain current in industry knowledge as well as assist to fulfill the Bank’s and individual’s succession planning goals
• Contribute to the progress of targeted benefit realization of process standardization
• Actively works to ensure standardized loan administration processes are followed and data integrity is consistently achieved, monitored and maintained.
• Participates in projects that primarily impact functional area or specific department, adhering to standard project governance practices and operating within approved budget.
• Due diligence as it relates to credit support activities, procedures and documentation for compliance with regulatory bodies.
• Responsible for delivering “best in class” customer experience to our partners.
• Provide support and T24 authorizations to the Loan Administration team of specialists within the Loan Administration team to ensure smooth daily operations and maintenance of consistent service workflow
• Ensures understanding on closing requirements with lending teams, customers and attorneys as needed and ensures that all closings occur within scheduled target dates.

Foundational Knowledge and Experience

Education

• Diploma in Business Administration

Professional Experience

• Minimum 1-5 years credit support experience

Personal Competencies

• Strong knowledge of loan administration, collateral securities and credit processes
• Strong knowledge of the Banking System, Loan Origination Systems, Microsoft Office Suite, and Adobe Forms.
• Understanding of process improvement and continuous process design to achieve optimization an asset
• Strong verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders – relationship managers, branch support, and credit support.
• Customer focused with strong working knowledge of commercial lending policies, procedures, regulations, documentation, compliance issues, collateral securities and audit requirements.
• Strong technology aptitude with an ability to support geographically diverse team.
• Ability to identify efficiencies and continuous improvement in processes aligned with corporate culture.
• Ability to solve problems and ability to diffuse challenging situations and find common ground. Incumbent will escalate to manager should issue require escalation.
• Respectful, proactive, and self-motivated team player.
• Demonstrated ability to engage in and drive multiple initiatives simultaneously.

Bring you. All of you. Caregiver. Ally. Outdoor enthusiast. Indigenous community partner. Foodie. Neurodivergent perspective. Sports fan. Human rights activist. Labels don’t matter here, but your perspective does.

All applicants are welcome, and we expressly encourage applicants to apply who identify as women, persons with visible and invisible disabilities (including physical, mental, sensory, learning impairment, etc.), Indigenous Peoples (including First Nations, Metis, and Inuit), LGBTQ2S+ and/or racialized persons. At CWB we believe that inclusion has power, and we’re always looking for unique perspectives to add to our teams. We have a culture that thrives on idea-sharing, collaboration, respect, caring and camaraderie. If you have a voice to add to the conversation, we’d love you to apply. All applicants are considered as part of an equitable and fair selection process.

Why work with us?

Winners of Canada’s Most Admired Corporate Culture 2021 &

Recognized as one of 50 Best Workplaces in Canada by Great Places to Work 2021

& Best Workplaces for Mental Wellness in Canada 2021

Values driven people first benefits

At CWB, we know your life, downtime, family, adventure, recovery, and future are an important part of you. They’re important to CWB too. That’s why our benefits take care of your whole life, family included.

Wellness matters. We offer an award-winning benefits package that includes 100% company-funded health coverage, health care spending account, a flexible wellness program & generous time-away options to unplug, rest & recover. Workspace. Whether you need everyday flexibility, in-person connectivity, or a combination – we have hybrid work environments that promote personal & work productivity while embracing the notion that we come together when it counts. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Voice & choice. Your perspective matters & voice will be heard. We listen. Find a community within the CWB family in our employee represented groups. Career development. We invest in our employees’ development to help them reach their professional goals with organization wide Coaching services. Strategic career design is an investment in our core asset – our people. Innovation. Learn. Grow. Enhance. At CWB, we play to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for “in the moment” and monumental wins. Community giving. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can’t work forever! So, we’ve got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner! Find your “why” at .

Be proud of where you work. Join CWB. Apply today.

As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect, and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.

As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.

Closing Date:

• Position closes at 12:01am on the close date identified below. 03/18/2022

Company: Canadian Western Bank

Expected salary:

Location: Mississauga, ON

Job date: Sat, 12 Mar 2022 00:51:26 GMT

Job Source: Careerjet.ca

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