Maitre d’hotel
Job Overview
Job title: Maitre d’hotel
Job description: Job’s title: Maitre d’hotel
Statut: Full time
Starting date: September 6, 2021
Work place: Montréal Marriott Château Champlain
Address: 1 Place du Canada, Montréal, Quebec, Canada, H3B4C9
The Marriott Château Champlain has always been at the heart of Montreal’s tourism and commercial activity. Located in downtown Montreal, our fully renovated hotel features 614 guest rooms and suites, as well as 23 meeting rooms. In order to keep up with the ever-changing market, we are looking for the person who can provide our guests with an innovative, unique and memorable experience.
The Maitre D is responsible for maintaining the smooth operation of the restaurant and room service. He supervises and participates in all restaurant operations. He/she manages all the staff in the dining room.
He/she provides an outstanding experience from the moment the customer arrives until the end of the service by respecting the company’s standards. Ensures customer satisfaction and receives complaints, if any. Ensures the application of hygiene, sanitation, health and safety standards in the workplace. Knows the menu offered in the restaurant, bar and room service. He/she must be able to answer questions related to the menus. He/she is responsible for billing and cash receipts.
Job description:
- Ensure that the operational needs of its outlets are met
- Ensure that you have all the necessary equipment before service
- Ensure good communication between the kitchen and the dining room
- Take weekly inventories of your sales points
- Maintain and control inventory
- Perform any other related tasks as requested by your supervisor
- Ensure the cleanliness of the sales points
- Assist his/her colleagues
- Always be aware of new trends and be on the lookout for new practices
- All other tasks necessary for the smooth running of the restaurant
Working conditions
- Work flexible hours
- Job requiring long hours on your feet
- Work that may be performed under pressure during peak hours
Main skills
- Provide an outstanding experience to build customer loyalty
- Excellent sales and customer service skills
- Professional attitude and demeanor
- Ability to conduct monetary transactions
- Knowledge of the characteristics of various alcoholic and non-alcoholic beverages
- Knowledge of Micros Simphony software (an asset)
- Able to work under pressure
- Able to adapt
- Knowledge of the immediate area and tourist attractions
Required qualifications
- Knowledge of wine
- Bilingualism (French and English)
For all of our unionized positions, salary is based on the collective agreement. For all the other positions, the salary is based on experience. We also have group benefits and Friends and Family rates on hotels owned by Tidan, as well as Marriott Château Champlain.
Tidan Group
Le groupe Tidan a été fondé en 1970 comme groupe immobilier. Au cours des années 1980, le groupe s’est porté acquéreur de ses deux premiers hôtels, étendant du coup son champ d’activités au secteur de l’hôtellerie. En 2005, suite à plusieurs…
Company: Tidan
Expected salary:
Location: Montreal, QC
Job date: Fri, 27 Aug 2021 07:28:56 GMT
Job Source: Careerjet.ca
