Manager Administration Operations Support
Job Overview
Job title: Manager Administration Operations Support
Job description: Primary Locations: Québec, Quebec
Attendance: On-site
Employee Status: Regular
Schedule: Full-time
A National Bank Financial career means participating in the transformation to have a direct impact on the client. As Manager Administration Operations Support, you will apply the vision of National Bank Financial and play a key role for your team in the management of administration, operations, compliance and you will have certain responsibilities in terms of human resources.
You will work with internal partners and branch employees. You will also be responsible for the customer and employee experience.
Finally, your role will be to listen to your team. You will actively participate in the coaching of employees and their professional and administrative development.
Your role
- Oversee the smooth running of administrative, operational and first-level IT issues in the branch on a daily branch basis
- Be a contact person for investment and HR policy assistants and advisors
- Manage operational staff a leadership role in the evaluation and performance management of operational and administrative staff
- Coordinate and actively participate in the integration of new employees
- Be a key person for the communication and support of head office and regional management initiatives
- Maintain up-to-date branch compliance records
- Coordinate, implement and act as an agent of change in special projects initiated by the head office or regional management
As a leader, you will report directly to the Vice-President and Regional Manager. You will be based at the Quebec City branch.Â
This position requires you to be present in the workplace in order to fulfil client and operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when itâs important to you.
Compétences requises
- Bachelor’s degree related to the sector of activity or 5 years of relevant experience
- Experience in personnel management, coaching and staff training
- Recognized financial expertise in Processes, Products, Applications and Office Suite
- Compliance and change management expertise
- Excellent communication, interpersonal, organizational and positive attitude skills
Compétences souhaitées
- Canadian Securities Course (CSC) and the Standards of Conduct Manual (IMC) Course
Your benefits
In addition to competitive compensation, upon hiring youâll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.Â
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employeesâ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. Â
We’re putting people firstÂ
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.  Our mission is to have a positive impact on peoples’ lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.Â
We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
We welcome all candidates! What can you bring to our team?
Ready to live your ambitions?
#LI-SL1
JobField: Advisory Services, Personal Banking
Unposting Date: 2022-10-09
Job Number: MAN0042T
Posting Date: 2022-09-24
Company: National Bank of Canada
Expected salary:
Location: Quebec City, QC
Job date: Tue, 27 Sep 2022 05:10:05 GMT
Job Source: Careerjet.ca