Manager, Food & Beverage – River Rock Casino Resort

Job title: Manager, Food & Beverage – River Rock Casino Resort

Job description: Job Description

River Rock Casino Resort is seeking a qualified, detail oriented individual to fill the role of Manager, Food & Beverage. Under the general direction of the Director, Food & Beverage, this position is responsible for the overall management and profitability of the food and beverage operations while establishing a safe and welcoming work environment for all employees.

Key Accountabilities:

• Provides leadership, direction and mentoring to the F&B operation; develops performance objectives and delivers performance evaluations for direct reports
• Assists in the planning, development and implementation of F&B strategic plans as directed at the site level
• Maximizes the revenues of the food outlets while minimizing operating costs
• Manages F&B labour costs; schedules and supervises employees; verifies time and attendance; assigns shift work assignments, when necessary
• Assists in the promotion/marketing of the business
• Offers food and beverage expertise to internal and external customers
• Carries out inspections on a regular basis to ensure consistency, reports maintenance and supply deficiencies
• Assists the monthly inventory count and forwards discrepancies to management
• Takes action as directed on the guest satisfaction Comment Card Program (F&B)
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, management, employees and vendors
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualification Requirements:

• Post-Secondary education in hospitality or suitable combination of education and experience
• Responsible liquor service certification: Serving It Right Certification or equivalent
• Food Safe Level 2 Certification
• Ability to provide leadership in a team environment and motivating, developing, and sharing in the successes of the team
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Ability to communicate effectively with internal departments through timely, effective and service oriented communication
• A willingness to learn, develop and achieve new skills for personal and professional development
• Computer literacy in MS Office; Squirrel POS experience preferred; STA experience an asset
• Minimum 3 years F&B management experience; casino or hotel, multi-outlet experience preferred
• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed

If this sounds like a GREAT opportunity for you, we invite you to submit an application today.

River Rock Casino Resort is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

Company: Great Canadian Gaming

Expected salary:

Location: Richmond, BC

Job date: Wed, 09 Jun 2021 05:32:40 GMT