Manager, Specimen Management – BC – Full Time

Job title: Manager, Specimen Management – BC – Full Time

Job description: LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

At LifeLabs, the passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!

Job Purpose:

Provide leadership to a defined departmental area aligned to organizational strategies. Contribute to the broader client services plan through the development and implementation of a departmental strategy.

Foster a continuous improvement culture to take advantage of every available opportunity to drive towards excellence and quality.

Key Responsibilities:

• Provide active leadership and development to all direct and indirect reports, ensuring all individual and team accountabilities are delivered through annual performance programs and that individual performance issues are addressed
• Develop annual operating budgets for the department. Manage the team toward consistent attainment of annual operating budget and goals
• Develop and manage business recovery plans
• Manage financials, capital planning (manpower/workforce, materials, and other expenses) for the department and individual segment of patient services (budget/P&L lines).
• Establish budgets and manage cost-effective operations that meet financial plans and support service, quality and cost KPIs
• Manage departmental specimen management processes and procedures to maximize efficiency and effectiveness within regulatory accreditation and quality requirements including EH&S, CAP, IQMH and delivery standards
• Manage information and reporting (provincial directives, SOP’s, KPI’s) to ensure effective communication and promote sustainability of the department
• Align capital, strategy, and plan within the department
• Develop and implement departmental strategies, ensuring participation and contribution by the departmental team in order to meet the business plan/strategy
• Lead and support system wide continuous quality improvement
• Ensure compliance with privacy legislation and internal policies
• Accountable for all Employee relations issues through the performance management policy program
• Manage and coach direct reports to ensure their performance meets present and future needs, creating a robust leadership team
• Accountable for developing and coaching future leadership team members (succession planning)
• Provide strong leadership for improvement initiatives, eliminate obstacles, and monitor improvements for effectiveness
• Support supervisors in identifying and implementing developmental opportunities as appropriate
• Create a positive employee relations climate by fostering common goals and vision in an atmosphere of collaboration and teamwork
• Ensure alignment and consistency to Provincial and National Client Services and Testing initiatives
• Build and foster relationships with peers, employees, clients and business partners
• Build relationships and manage service levels with local/departmental external clients, as well as across internal functions and groups

Minimum Hiring Requirements:

• Minimum Education: Post-secondary and/or college/university education with progressively responsible business experience
• Experience: A minimum of 3-5 years leadership experience managing a team and/or Bachelors’ Degree. An understanding of the Operational Management Process (OMP) and an ability to understand and collect data that will drive optimal workflow and employee engagement. Experience working with a Specimen Management department with an understanding of how to meet the delivery needs of the testing departments.
• Regular Hours of Work: 37.5
• Working Environment: laboratory environment

#LI-SV1 #INDEED

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with , the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email .

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

Company: LifeLabs

Expected salary:

Location: Burnaby, BC

Job date: Wed, 05 Jan 2022 23:36:26 GMT

Job Source: Careerjet.ca

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