Night Auditor Hotel

Job title: Night Auditor Hotel

Job description: Delivering the highest level of guest service to all in-house guests and prospective guests
Front desk duties such as checking guests in/out, answering the phone/emails.
Closing all daily transactions; checking for accuracy, making corrections as needed
Opening the breakfast room which also involves light cooking
Process group arrivals and departures
Reserve, cancel and modify room reservations
Process telephone calls on a multi-line switchboard
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guest departures, calculate charges and receive payments
Balance cash and complete cash reports and related forms
Clerical duties (i.e. filing, faxing, photocopying)
Job Requirements: Will train the right candidates
Customer service experience
Excellent communication and interpersonal skills
Problem solving skills and critical thinking
Excellent attention to detail
Organized and able to follow direction
A fast learner able to multi-task and handle a busy environment
Able to work individually as well as in a team
Able to work with minimal supervision
Able to make decisions and take initiative
Basic computer literacy and willingness to learn using new software
Available for all shifts including weekends and holidays as this is a 24/7 operation

Company: VPI Working Solutions

Expected salary: $17 per hour

Location: Canada

Job date: Fri, 11 Mar 2022 02:29:22 GMT

Job Source: Careerjet.ca

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