PRÉPOSÉ, ADMINISTRATION DES SPRH

Job title: PRÉPOSÉ, ADMINISTRATION DES SPRH

Job description: Job Requisition Id: 136285
Business Function: Human Resources
Primary City: Ottawa, Ontario
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Term 1 year term with possibility of extension or permanency
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: UPCEA02
Number of Vacancies: 3
Job Closing Date (MM/DD/YYYY): 12/28/2021

Job Description

The incumbent provides a range of administrative services to the Human Resources Shared Services (HRSS) organization, such as: controls all incoming correspondence and documentation related to HRSS cases and queries; distributes all Employee Recognition program awards; manages employee files throughout their lifecycle in accordance with corporate policies; maintains proficiency in the corporate standard software and knowledge of human resource policies and practices; operates office equipment (e.g., photocopiers, expedited mail systems); and delivers large items within the office.

Job Responsibilities

Below are the main job requirements and responsibilities for the Clerk, HRSS Administration.

• Controls all incoming correspondence and documents related to all HRSS cases and queries. Opens and triages all incoming correspondence (e.g., mail, faxes and emails) within 24 hours of receipt, sorts, opens and identifies correct station for delivery. Based on defined procedures and processes, terms and conditions and collective agreements, determines next steps and forwards or assigns within HRSS as appropriate, through the appropriate channel (e.g., mail, EIC case, bulk load).

• Assists with the distribution of Canada Post Recognition service awards for all employees, including the program for executives. This includes selecting items from supply room, packaging items and sending to appropriate team lead(s). Reviews escalated cases and ensures corrective actions are undertaken.

• Manages employee files throughout their lifecycle in accordance with corporate policies. Receives requests to borrow employee files from Team Leaders; retrieves and sends within prescribed time limits; creates a record of the file loan; and tracks and follows up to ensure files are returned within pre-determined time frame. Initiates second level escalation process as required to ensure return of the file(s).
• Monitors files of employees who have withdrawn from the Corporation. Initiates archiving with Library Archive Canada (LAC) and completes steps for archiving of files in accordance with LAC standards. May also undertake other activities such as sending records for imaging.

Job Responsibilities (continued)

• Maintains proficiency in the corporate standard software (i.e., Excel, MS Word, Access, PowerPoint, SAP, Service award database) and participates in conferences and training to increase knowledge of human resources policies and practices.

• Provides back up to colleagues to ensure an adequate level of administrative services within the HRSS organization.
• Operates facsimile, photocopiers, expedited mail systems, folding and inserting machines, sealing and mailing equipment, printers, and heavy duty paper drills.
• Delivers large items (e.g., parcels) to different departments.
• Performs other duties as required.

Qualifications

Education

• Completion of secondary school according to provincial standards or equivalent (GED) is required.

Experience

• No previous work experience is required.

Other Candidate Requirements

• Knowledge of Business Objects (Crystal Report), Tableau and SAS
• Knowledge of IT processes and infrastructure required to support business intelligence and analytics

Other Information

Statement of Qualifications

Knowledge:

Knowledge of Microsoft office (i.e. Excel, Access, Word & Outlook)

Abilities:

Strong communication, analytical and customer service skills

Ability to interpret data in within established guidelines and maintain accuracy

Knowledge of how to properly maintain protected documents

Personal Suitability:

Ability to work in a team

Problem solving

Ability to quickly adapt to changes

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.

We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation’s best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.

Company: Canada Post

Expected salary:

Location: Ottawa, ON

Job date: Fri, 17 Dec 2021 05:35:06 GMT

Job Source: Careerjet.ca

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