Quality Engineer

Job title: Quality Engineer

Job description: Who we are:

Semios is a market leader in leveraging the internet-of-things (IoT) and big data to improve the sustainability and profitability of specialty crops. With 500 million data points being reported by our sensors every day, we leverage our big data analytics, such as in-depth pest and disease modeling, to empower tree fruit and tree nut growers with decision-making tools to minimize resources and risks.

Check this out as it shows what we do and our positive environmental impact!

Our innovative work has received several industry awards:
– recognized as exemplifying some of the best in agriculture technology around the globe. – identified as one of the companies best positioned to solve tomorrow’s clean technology challenges. – Selected as 1 of 9 companies for the inaugural Google for Startups Accelerator Canada cohort, who are all using technology to solve complex challenges.

We know our journey is only achievable by having a great team who shares ideas, tries new things and learns as we go.

Who you are:

Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real-life problems, such as helping the world reduce the use of pesticides and helping nature feed a growing population. Your ideal work environment includes a collaborative team spirit with the opportunity to learn and grow as you take the initiative to try new things.

As a Quality Engineer you will be responsible for driving improvements in the quality, and serviceability of Semios products through their full lifecycle. Your responsibility will involve creating and using monitoring systems to review Semios quality KPIs such as field performance monitoring and returns, which involves working with design and service teams to reduce returns and improve overall quality. In this role you will be the central owner of quality of products both upstream in terms of improving field lifespan and service processes, and downstream in terms of optimized refurbishment and RMA processes in place.

This role requires cross functional work and ability to work with and influence various teams including manufacturing quality, research, design and service teams where each plays a key role in overall quality of the product.

What you will do:

• Drive continuous improvement of existing processes and actions to reduce returns by understanding and improving key quality drivers, such as improve design and/or optimize diagnosis processes
• Actively review return inventory and refurbishment flow and provide an optimized path to ensure returned products are continuously processed
• Own and improve field performance monitoring processes ensuring full compliance
• Drive/lead Root Cause and Correct Action (RCCA), Failure Analysis (FA) processes
• Drive strategies and create processes for 3rd party product RMA processing
• Actively monitor field quality and provide resolution actions based on potential root causes when new trends/spikes are observed
• Closely work with quality test team in the full lifecycle of product from manufacturing to field use and refurbishment to drive quality objectives
• Drive development of quality monitoring systems measuring relevant KPIs such as return rates and guiding the organization towards quality excellence
• Preparing and/or reviewing technical presentations and reports for communication of production status or metrics

Requirements

We want you to succeed, so you will need:

• High level experience with hardware and software in order to drive technical conversations in quality root cause analysis and process improvements
• Degree in Mechanical, Electrical, Systems Engineering or similar, with strong professional experience
• Self-starter, capable of working independently and building strong cross functional relationships with diverse teams
• Experience compiling and analyzing data to identify main opportunities for improvement
• Strong project management, problem solving and decision making abilities
• Ability to develop a thorough and detailed documented paper trail of processes to guide the organization in quality improvements
• Ability to travel internationally, up to 10%

Nice to have:

• Interest and/or experience related to agriculture related products
• Experience with database platforms such as Periscope, Tableau or equivalent to interpret test data

Benefits

Why this is the opportunity for you:

• Sleep better knowing you’re making the world a better place through more sustainable food production

• Work with a team that values fun, laughter, and each other
• Have a lasting impact as you help to build a company
• Learn a lot along the way!

Company: Semios

Expected salary:

Location: Vancouver, BC

Job date: Sat, 22 May 2021 22:37:29 GMT