Senior Quality Management Specialist

Job title: Senior Quality Management Specialist

Job description: LOCATION: Calgary, Alberta (CA-AB)
JOB NUMBER: 52683

Why you should join us:

Suncor is on a Digital Transformation journey with the goal of enhancing the Customer experience at our Petro-Canada Retail and Wholesale sites across Canada. We are hiring a Senior Quality Management (QM) Specialist to support this transformation. As a QM specialist you will lead, coordinate and execute QM activities following the latest in automation standards and testing technologies. Within our Digital & Information Technology (D&IT) organization, you will be part of a high performing team that will deliver key digital products for our Point of Sale (POS) and Payment Processing teams.

You will use your expertise to:

• Work closely with the team to create, maintain and implement a Quality Management Centre of Practice (QM CoP) to support a consistent and repeatable QM methodology across all programs and projects across D&IT
• Manage the forecast, staffing and allocation of QM resources across a portfolio of projects in consultation with Program Managers, Project Managers and Project Test Leads
• Collaborate with various partners, including Operations, Application Design, Infrastructure and Service Provider teams to deliver QM testing activities according to established Suncor standards throughout the project lifecycle
• Collaborate with the Project Test Leads, Program Managers, Project Managers and other project resources to assess and establish the Quality Management approach for projects and to streamline the delivery of this approach
• Maintain testing and documentation standards
• Prepare, document, and execute test scripts and test cases based on requirements
• Identify gaps in functional/technical specifications
• Create, track, modify, and close defect tickets using defect tracking tool
• Drive the successful resolution of QM issues and risks
• Support Operations in the resolution & testing of production problems
• Coach, train, and onboard new D&IT QM resources
• Attend all Product Team Daily Scrum meetings and other Agile Ceremonies (Sprint Review & Retro)
• Adhere to company policies, procedures, products and services with a focus on continuous improvement

We’d like to review your application if you have…

Must-haves (minimum requirements):

• Five years of experience in leading testing of retail & wholesale focused applications such as point of sale (POS), payment processing, financial switching (IST), settlement and reconciliation.
• Extensive hands on experience testing POS systems (Eg. Bulloch) with Financial Transaction processing
• Prior experience with ISO8583 Message specifications for Payment Processing
• Testing experience utilizing Agile delivery and/or a DevOps delivery models
• Expertise with requirements gathering, documentation, mapping, UAT Testing, & Test Scripting
• Proven experience implementing test automation, and performance testing.
• Knowledge and experience in Unix and SQL Queries
• Hands on experience setting up QM toolsets
• Experience with Jira and HP-ALM
• Extensive experience working with large and complex data sets
• Clear understanding and knowledge of QM Concepts, Methodologies and Testing Techniques
• Ability to translate User stories into functional and non-functional requirements and test artifacts
• A quick learner and capable of adapting to constantly changing project landscapes
• Ability to work with minimal supervision
• Ability to work across different teams and be proactive
• Experience working in a delivery focused consulting capacity
• Alignment with our

: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity

Preference for:

• Previous experience with payment certification processes (Eg. Moneris, RBC) would be an asset
• Deep understanding of host systems, applications and interfaces; system and network design; agile and waterfall project methodologies
• Knowledge of current and future technologies which can be applied to delivering a great customer experience
• Proficiency in Microsoft O/S and M/S products
• Good communication and analytical skills; you are a committed problem solver with sound decision-making ability, attention to detail and documentation skills
• Strong written and verbal communication skills at both a technical and business level, and you can build positive relationships with highly dispersed and dynamic teams

Where you’ll be working, your work schedule, and other important information:

• You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
• Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
• Depending on the nature of the role, we have implemented a Hybrid Work Model to provide our employees with a combination of office-based work and ‘work from home’ flexibility. To learn more, speak to your recruiter
• We have numerous Employee Inclusion Networks who work together to help foster an inclusive and respectful culture and drive positive change at Suncor. Current networks include both Workplace Inclusion Networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship for different groups)
• We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
• Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click

. #StrongerTogether

Why Suncor?

We are Canada’s leading integrated energy company with a that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn’t safe, we don’t do it. Our strong track record of growth and a focus on mean tremendous potential for the future.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

• Competitive base salary, compensation programs, and an annual incentive program
• Flexible benefits package
• Rewarding pension and savings plans

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We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.

Please note that our job postings are typically open for two weeks, so don’t delay, apply now.

JOB CATEGORY: Business Professionals

Company: Suncor

Expected salary:

Location: Calgary, AB – Albé, Bas-Rhin

Job date: Wed, 12 Jan 2022 23:59:31 GMT

Job Source: Careerjet.ca

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