Sr Manager Change Management

December 24, 2021 Business Management and Administration

Job Overview

Job title: Sr Manager Change Management

Job description: TD Description

Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story:

Department Overview

The Change Management team leads the strategy for the People side of change. We do this by assessing the impact of change on stakeholders and planning for what it will take to successfully implement and sustain changes after an initiative is launched. We apply a structured approach to assess, strategize and plan for change to minimizes its disruptive nature. Additionally, we look to equip employees and leaders to embrace and adopt the changes in order to reach more stable outcomes and support realization of business benefits.

Ready to be the change at TD?
We’re an innovator and leader in the change management space. When others look to change, they look to TD for inspiration and results. Across the bank, we’re fast-tracking digital and agile culture transformation. Our legendary customer experience continues to guide us as we deliver groundbreaking projects and experiences.
Strategic change management is a valued and evolving discipline at TD, ready to take the organization and your career, to new heights. This is a strong and connected enterprise-wide change management community where you’ll feel connected and challenged. Your real passion for change will reap lasting rewards.

Job Requirements

What can you bring to TD? Get our attention with your professional credentials and personal accomplishments and note these other key attributes we value:
Certifications:

Undergraduate degree
Graduate degree in related field considered an asset
Relevant Change Management accreditations considered an asset

Experience

10+ years of experience in the change management discipline.
10+ years’ experience in a variety of projects/markets on multidisciplinary teams
Strong project delivery skills with experience in organizing, prioritizing, planning, and executing workstreams for high-risk, high-visibility, large-scale projects
Previous experience leading change management on an Agile program is considered an asset
Business Transformation Change Management experience an asset

Knowledge, Skills and Abilities

Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
Knowledge of current and emerging trends
Knowledge of risk management environment, standards and regulations
Knowledge of project/program support, planning and implementation
Skill in mentoring, and coaching
Skill in using software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Skill in generating viable, new approaches and solutions
Ability to contribute to strategic direction of the function and provide advice to senior leadership
Ability to forecast initiatives and demand in order to help develop strategic plan
Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
Ability to influence and gain other’s support
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability handle confidential information with discretion
Ability to stay energized, productive and focused in the face of challenges, ambiguity, change or strenuous demands, creating a supportive environment that helps others
Ability to see and synthesize different sides of an issue, examining the full range of options and outcomes, and building intellectual frameworks to guide analysis and action
Ability to facilitate across diverse stakeholder groups to foster collaboration

Hours

37.5

Job Description

About this Role
Are you recognized as a top-level change specialist, bringing significant breadth and depth of expertise to discussions and decision-influencing? Can you lead end-to-end change management efforts on highly complex initiatives, programs and projects that can significantly impact the enterprise or major business segment teams and their partners? If so, this could be the career opportunity for you. We’re seeking a leader to provide advisory services to executives and business leaders while governing strategic and complex enterprise change management across TD.

As a Senior Change Management Specialist, you will:

Act as the lead for higher risk, strategic and regulatory change projects or programs with significant enterprise impact
Lead a diverse range of working colleagues and partners to assess potential and actual complex change processes
Communicate difficult concepts, converting information into compelling business context and advice
Work directly with business owner/sponsor to identify change adoption metrics
Engage appropriate partners and collaborate across TD to drive successful change and desired results
Facilitate a smooth transition into steady state (e.g. ongoing processes exist, viable workarounds identified for any defects, handover of ownership)
Solves unusual and ambiguous problems that can affect business and change outcomes/benefits
Integrate knowledge of change management methodology with the overarching business strategy and program objectives to lead change strategy design, implementation / deployment of change management best practices, methodology formulation or template / tool standards
Anticipate emerging trends and/or risks as a basis for recommending large-scale change initiatives
Work closely with business executives to create change strategies and plans that drive successful adoption of change and expected benefits realization.
Lead and provide thought leadership to guide the execution of strategy and deliverables in order to drive forward the change management roadmap within or across business segments or at the enterprise level
Serve as a source of expert advice to senior leaders in field of change management
Advise on execution strategy and lead the development and deployment of change programs
Solve unique and ambiguous problems with broad impact
Engage stakeholders to take action; serves as a source of expert advice, influence change; frame information in a broader organizational context
Provide leadership guidance, make recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
Identify and lead problem resolution for complex issues at all levels
Be the change – a brand ambassador for change, your business and the bank, internally and externally

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

Key change leader in the Next Evolution of Work (NEW) Change & Communications team.
Design and execute effective organizational change strategies to support the evolution of colleague roles and career paths, in alignment with adoption of agile ways of working across TD businesses.
Leverage colleague feedback and engagement data to evolve change strategies which motivate colleagues to master new roles and career opportunities.
Candidates should possess a strong background in agile delivery, transformational change, organization design, design thinking, and advanced analytical skills.

Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Business Line

Corporate

Job Category – Primary

Project Management

Job Category(s)

Project Management

Job Family

Change Management

Time Type

Full Time

Employment Type

Regular

Company: TD

Expected salary:

Location: Toronto, ON

Job date: Thu, 16 Dec 2021 04:22:56 GMT

Job Source: Careerjet.ca