Territory Manager – Edmonton, Alberta

Job title: Territory Manager – Edmonton, Alberta

Job description: Reports To

Sr Director of Sales

Location

Guest Supply Canada, Mississauga, ON

Type

Salary, Full-Time

Closing Date

May 20th, 2021

Company Overview

Sysco is the global leader in selling, marketing and distributing food products, equipment and supplies to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. We have a forty-year history of consistent success and now serve over 400,000 customers, delivering approximately 1.3 billion cases yearly. (NYSE: SYY)

At Guest Supply Canada we specialize in distribution to the Hospitality industry. We offer a wide variety of in-room products, such as amenities, textiles, paper products and hotel room accessories. Guest Supply is an industry leader with operations in the US, Canada, Europe and Asia. For further information, please visit .

Sysco, one of Canada’s Best Employers 2019, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. Join our winning team.

For more information, visit or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit

Role:

The Territory Manager is responsible for promoting the Company’s products and services by building relationships with new and existing customers in order to become our customers’ most valued and trusted business partner. This outside sales representative maintains and grows sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products primarily to the Lodging Industry within an assigned territory. The main focus of the Territory Manager is to help the Company’s customers succeed while achieving sales and profit goals established by the Company.

Role Responsibilities:

• Responsible for maintaining and identifying new sales opportunities within existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration.
• Utilize product knowledge, ROI, system tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and opportunities.
• Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
• Regularly communicate with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
• Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
• Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
• Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information.
• Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations.
• Accurately forecast sales results and trends for a specific territory

Qualifications/Skills/Job Requirements:

• Minimum 3 Bachelor’s degree in Sales, Marketing or Business preferred.
• 2 – 5 years sales experience with proven record of sales success and history of accomplishments.
• Experience in hospitality or supply/distribution sales preferred.
• Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
• Experience with trip planning, territory routing and account prioritization preferred.
• Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner.
• Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively.
• Strong in person presentation, negotiation and closing skills with customers and prospects.
• Ability to think creatively and be solution driven.
• Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations.
• Capacity to convey ideas effectively and sell a variety of products.
• Professional demeanor, vibrant personality, and ability to instill trust with people.
• Goal-oriented and driven self-starter who can work within a team environment and strive to be the best.
• Familiarity with general finance concepts is required.
• Respond promptly to customer needs. Solicit customer feedback to improve service.
• Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed.
• Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions.
• The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments.
• Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation.
• Familiarity with analytical software tools and CRM systems.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
• This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows (as applicable).
• May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco.
• If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
• This position may require evening and weekend work depending on customer needs.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Sysco’s Values: Integrity | Excellence | Teamwork | Inclusiveness | Responsibility

Sysco’s Vision is to be our customers’ most valued and trusted business partner.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds expectations.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Unlimited on-line learning through Sysco Interactive University • Sysco product discounts • Preferred vendor discounts • Free on-site parking • Employee appreciation events •
(*benefits may vary based on location or bargaining unit)

Company: Sysco

Expected salary:

Location: Edmonton, AB

Job date: Sat, 15 May 2021 06:01:19 GMT