Assistant Director, Residence Administration & Operations

Job title: Assistant Director, Residence Administration & Operations

Job description: Date Posted: 06/01/2022
Req ID:24559
Faculty/Division: UofT Mississauga
Department: UTM:Student Housing & Residence Life
Campus: University of Toronto Mississauga (UTM)

Description:

POSITION SUMMARY:

Student Housing & Residence Life at the University of Toronto Mississauga is UofT’s largest residence operation with 1600+ beds. Reporting to the Director, Student Housing & Residence Life, the Assistant Director, Residence Administration & Operations works closely with the Assistant Director, Residence Life and the Assistant Director, Residence Finance to lead Student Housing & Residence Life initiatives.

Working under the direction of the Director, SHRL, the Assistant Director (AD), Residence Administration & Operations provides primary leadership and is responsible for managing the operations and staff of the residence administration team (Occupancy, Communication & Marketing, Residence Services, Facilities liaison, and Project Management).

Responsibilities of this position include: planning and implementing key pieces of Student Housing Master Plan, guiding and planning multi-year renovation plan, setting strategic direction for residence administration operations and planning, including Occupancy Management and planning housing renewal, continuous improvement, implementation, evaluation and assessment, while making considerations for accessibility, equity and inclusion throughout all aspects of SHRL operations; seeking and cultivating partnerships and initiatives focused on operations, and ensuring these service and operations are in keeping with university values and commitments, contemporary practices as well as relevant best practice; overseeing the administration of the all contracts, agreements; initiating and overseeing assessment and service review projects and initiatives related to SHRL operations; and developing long range plans and implementation strategies. The incumbent works with the Director and committees in developing operational and strategic plans, supports and services, establishing departmental goals and objectives and the department’s long-range plan.

QUALIFICATIONS: * EDUCATION:

University degree and/or acceptable equivalent combination of education and experience. Master’s degree in Business, Management, Engineering, Education, Student Affairs, Communications, Leadership (or related) preferred. Facilities Management Designation (FMA, EFP, CPM) is an asset

• EXPERIENCE:

A minimum of five years professional experience living and working in a university residence setting. Progressive experience in residence operations preferred. Experience managing staff, preferably in a unionized environment. Advanced knowledge of Microsoft Office Suite is required. Demonstrated experience in maintaining and compiling data (enrolment, attrition, applications, etc.). Experience working with residence facilities, financial and human resource policies and procedures. Experience in Project Management required. Proven leadership and problem-solving skills. Excellent written and verbal communication skills are required. Comfort working as a member of a team composed of individuals with varying responsibilities. Ability to identify risk and use sound judgment to appropriately respond.

• SKILLS:

Excellent interpersonal skills, communication (verbal and written) skills, tact and diplomacy required. Working knowledge of Microsoft Office (in particular Word and Excel, PowerPoint). Knowledge of residence management systems such as StarRez Residence Management System. Demonstrated experience with specific facility systems (e.g., VingCard – Persona, etc.) Demonstrated knowledge and experience interpreting the Ontario Residential Tenancies Act (RTA) is required.

• OTHER:

Comfortable working in an unpredictable and often stressful environment. Ability to interact, communicate and build partnerships with students, parents, university staff and faculty. Comfortable working in an unpredictable and often stressful environment. Must be able to work independently and work as part of a team. Demonstrated creativity is essential. Experience working with diverse student communities is also a significant asset. A high degree of initiative and self-motivation required. Ability to effectively manage, motivate and mobilize a team of administrative staff.

Closing Date: 06/15/2022, 11:59PM ET
Employee Group: Salaried
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 3 — Hiring Zone: $81,873 – $95,518 — Broadband Salary Range: $81,873 – $136,454
Job Category: Student Services

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

Company: University of Toronto

Expected salary:

Location: Mississauga, ON

Job date: Fri, 03 Jun 2022 06:19:33 GMT

Job Source: Careerjet.ca

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