Configuration Management, DBA

Job title: Configuration Management, DBA

Job description: Description de l’emploi
Voir au-delà des chiffres MC
À la Banque Laurentienne, nous croyons que nous pouvons changer l’expérience bancaire pour le mieux. Fondée à Montréal en 1846, la Banque Laurentienne aide les familles, les entreprises et les collectivités à prospérer. Aujourd’hui, nous comptons plus que 2 800 employés qui travaillent ensemble, comme Une Équipe, pour offrir une vaste gamme de services financiers et de solutions axée sur le conseil à nos clients partout au Canada et aux États-Unis. Nous obtenons des résultats en plaçant nos clients au premier plan, en faisant le meilleur choix, en agissant avec courage et en croyant que chacun a sa place.

Ce poste est à pourvoir au sein de BLC Tech, une filiale de Banque Laurentienne Groupe Financier.

As a Configuration Management DB Admin – IT Services, you will work with our IT and business partners, leading IT initiatives and “BAU” projects, application Administration. Accountable for providing highly specialized senior level technical expertise, oversight and support the development and maintenance of the CMDB design, setup, configuration, performance, capacity, monitoring, backup and recovery, security, maintenance and repair and disaster recovery.

Responsabilités
º Determine and initiate requirements for new services or changes to existing services by identifying changes to the environment and technology trends that could potentially impact the type, level or utilization of services provided
º Ensuring CMDB data structure standards are adhered to in accordance with CfM policies
º Responsible for the data integrity of the CMDB, including the planning, identification, control and verification of CMDB data
º Creating and conducting CfM governance to ensure the CfM policies, process and standards are adhered to, and that issue management activities are performed when needed
º Creating, reviewing and implementing the CfM policies, process, standards and procedures documentation, including CI registration procedures, access control, privileges and security, are defined, documented and communicated
º Evaluating existing data repositories and the new/improved systems for efficiency and effectiveness, including estimating and planning the work and resources involved, and monitoring/reporting on progress against the plan
º Assisting in audits of CfM team activities for compliance, and ensuring corrective action is carried out
º Ensures necessary controls are in place to maintain the CMDB data structure (and the data accuracy of auto-discovered data) in accordance with CfM policies
º Established a customer-focused environment by understanding the customer and their business drivers
º Assure that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents
º Ensuring that improvement initiatives are identified in service reviews and are acted on and progress reports are provided to customers
º Certify that all changes are assessed for their impact including SLAs, OLAs and established contracts, including attendance at technical advisory board (TAB) meetings if appropriate

Qualifications
º Bachelor’s degree in IT, Systems, Engineering, Business or related technical field preferred
º Minimum of 5 years of CMDB Admin experience
º Service or Deskside Operation Management experience preferred
º Strong understanding of IT industry and Global market
º Able to make decisions and assume accountability
º Fundamental working knowledge of IT Infrastructure, ITIL framework and ITSM
º Excellent communication skills, both written and verbal
º Need to be able to handle very high levels of responsibility while fostering teamwork
º Analyze and share your ideas for improvement and efficiency in providing resolution to problems and issues
º Familiarity with 5S, Kaizen Principles, Six Sigma or other Continuous Improvement methodologies is an asset.
º Demonstrated ability in core and role specific competencies including customer service, teamwork, adaptability
º Bilingual (English/French) verbal and written communication skills are an asset.

Renseignements supplémentaires
Équité, diversité et inclusion
Nous sommes fiers d’être un employeur respectueux de l’équité en matière d’emploi, nous nous engageons à favoriser un environnement de travail inclusif et accessible qui reflète la diversité de nos clients et de nos communautés. Nous accueillons et encourageons les candidatures de personnes de tous les groupes, y compris les peuples autochtones, les femmes, les minorités visibles et les personnes handicapées, indépendamment de la race, de l’origine nationale ou ethnique, de la couleur, de la religion, de l’âge, du sexe, de l’orientation sexuelle, de l’identité ou de l’expression de genre, de l’état matrimonial, de la situation familiale, des caractéristiques génétiques, du handicap ou tout autre motif protégé par la loi.

Accessibilité
Des accommodements pour les personnes en situation de handicap sont disponibles sur demande pour les candidats, et ce, tout au long du processus de recrutement.

LPRDE
Nous pouvons recueillir, utiliser ou divulguer vos informations personnelles dans le but d’établir une relation de travail avec vous.

Company: Banque Laurentienne

Expected salary:

Location: Toronto, ON

Job date: Sat, 10 Sep 2022 04:45:05 GMT

Job Source: Careerjet.ca

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