Coordinator – Experience Management – 6 Month Contract

Job title: Coordinator – Experience Management – 6 Month Contract

Job description: At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

The Experience Management Coordinator is a member of the Canada Assurance Experience Management Team, contributing to the goals of effective deployment of our practitioners and comprehensive project staffing for delivery of our engagements in Canada.

Your key responsibilities

• Assist with staffing junior resources, maintaining ARMs with client bookings and staff projections
• Maintain databases regarding client data, staff preferences, skills and restrictions as required
• Produce general forecasting, availability and capacity management reporting as required.
• Prepare weekly communication as required
• Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same
• Audit ARMs regularly for accuracy
• Assist with annual planning process – incl. data input to planning tool as directed by RM team leaders
• Communicate regularly with RM and practice managers on status of staffing requirements and issues
• Involved in ad hoc projects as required
• Identify over/under utilized individuals and bring to attention of RMs as required.
• Identify conflicts and resolve or escalate

Skills and attributes for success

• Ability to manage multiple and sometimes competing priorities
• Ability to problem solve
• Meticulous attention to detail
• Strong written and verbal communication skills

To qualify for the role you must have

• Experience working in a Corporate Office Environment
• Ability to demonstrate strong organization skills
• Ability to demonstrate working high volume coordination activities

Ideally you will also have

• Post Secondary Education
• Experience scheduling staff

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY Way of Work and your health and safety
EY Way of Work recognizes flexibility in the way we collaborate, innovate and deliver with the ability to work in-person and remotely. To support a healthy and safe in-person working environment, EY has implemented various layers of health and safety controls while working in the office or at client or other locations. A critical component of EY’s workplace safety program includes our COVID-19 vaccination policy which requires all personnel to be fully vaccinated against COVID-19 unless an accommodation based on a reason protected by human rights legislation is provided.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Company: EY

Expected salary:

Location: Toronto, ON

Job date: Sat, 04 Dec 2021 23:38:20 GMT

Job Source: Careerjet.ca

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