Revenue Management Practice and Change Analyst
Job Overview
Job title: Revenue Management Practice and Change Analyst
Job description: Reporting to the Head of RM Practice and Change Management, the Revenue Management Analyst is responsible for driving change, optimizing and ensuring best working practices in revenue management. He/she will play a central role in the development of the revenue management teams’ skills.
Responsibilities
RM Expertise
- Demonstrate high levels of technical and professional RM knowledge and quickly acquire new knowledge;
- Keep up to date with current developments and trends in airline Revenue management;
- Make sure we have the rights tools and processes in place to adopt to the evolving RM environment;
- Provide Daily support to the RM community;
- Develop and maintain expertise on RM tools and processes.
Change Management
- Work as liaise between RM business teams and other departments (NP, BI,RMS,RMP) to represent RM’s best interest;
- Apply an effective change management process and tools to support adoption of changes required by a project or initiative;
- Assess the change impact through conducting impact analyses, assessing change readiness and identifying key stakeholders;
- Conduct post implementation review to assess the performance of new project.
Training
- Provide input, document requirements and support the design and delivery of effective training programs;
- Design and deliver an effective onboarding plan and training to make sure the new RM analysts are equipped with tools and knowledge to perform best in their respective roles.
Communication
- Lead and motivate idea generation activities within RM community;
- Work closely with RM to implement recommended business practices and update the practices as needed.
Requirements
- Bachelor’s degree in a business, Economics or equivalent (mathematics, project management, operational research, etc.);
- 3-5 years work experience in a fast paced environment of change;
- Experience with large-scale data, cross-functional business and IT transformations;
- Advanced mastery of MS Office Skill (esp. Power BI, Excel, PowerPoint) and decision support tools (BI tools);
- Skill in data analysis methods and reporting techniques;
- Able to work through ambiguity, think outside of the box and thrive on new challenges;
- Creative, innovative, curious and endowed with a force of proposal and a spirit of initiative;
- Excellent written and verbal communication skills in both English and French;
- Demonstrated ability to influence others and move toward a common vision or goal;
- Strong interpersonal, relationship building, collaboration and active listening skills;
- Experience in business transformation and people change management is an asset;
- ROI approach and results oriented;
- Mandatory Covid-19 Vaccination Required.
Company: Air Transat
Expected salary:
Location: Montreal, QC
Job date: Sun, 13 Mar 2022 08:56:21 GMT
Job Source: Careerjet.ca