Team Lead, Administration – MD Private Trust – Contract
Job Overview
Job title: Team Lead, Administration – MD Private Trust – Contract
Job description: Requisition ID: 146220
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Team Lead, Administration – MD Private Trust is responsible for leading and overseeing the MD Private Trust ( MDPT) regional administrative practices in Client Value & Performance, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. This role oversees key initiatives such as the hiring, technical onboarding and ongoing training, development and support of Regional Estate and Trust Administrators (RETA) to drive functional and enterprise priorities for MDPT. The incumbent is culturally and organizationally astute, and able to network and build key partnerships between regional partners and MDPT. This position helps to establish clear operational and administrative processes and procedures, as well as fostering an environment of continuous improvement.
This is a remote contract position.
Accountabilities
Enterprise View:
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Acts as a trusted partner to foster strong working relationships with leaders across the organization
Influences, facilitates, negotiates and manages stakeholders with a variety of sometimes conflicting interests to achieve functional and/or enterprise/initiative deliverables and outcomes
Manages a portfolio of initiatives including expertly presenting analyses to senior management, regional management and partners
Acts as a consultant offering advice and influencing partners on processes and in program design impacting CVP leaders, advisors and admin staff
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.
Functional View:
Drives accountability and facilitates the adoption of new or improved people, process and technology initiatives and solutions to achieve MDPT business development and service effectiveness
Identifies and leads the development of new tools/solutions to solve for challenges, gaps and build efficiencies
Identifies and champions opportunities to integrate processes across business lines within MDPT
Leads the development and execution of effective training plans, with regional staff and in coordination with central admin initiatives
Builds a strong network of relationships nationally to monitor MDPT’s administrative function
Identifies best practices and leads the implementation of national standards
Champions and role-models effective communication, process documentation standards and change management on various initiatives
Leads sessions with stakeholders to elicit requirements and make qualified recommendations for business decisions
Fosters a customer focused approach
Manages a team of RETAs (10 – 14 FTEs), providing ongoing supervision, guidance, and support, including performance appraisals and monitoring performance against Client Service Commitments and internal SLA’s
Oversees RETA responsibilities, with view to national consistency of policy and procedure application
Hires new talent, and supports the development of current talent
Education / Experience:
A University degree, or equivalent educational/professional experience/qualifications (CETA / TEP, STEP, CSI)
3-5 years of prior business experience with depth of knowledge of PT administrative procedures in our regional offices
Experience teaming with project stakeholders to achieve enterprise goals
Strong interpersonal, self-motivation, presentation, communication and written skills.
Demonstrated ability to thrive and make decisions in the face of ambiguity
Strong business acumen and ability to make sound business decisions/recommendations quickly and confidently
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Location(s): Canada : Manitoba : Winnipeg || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver || Canada : New Brunswick : Saint John || Canada : Newfoundland and Labrador : St John’s || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Prince Edward Island : Stratford || Canada : Quebec : Montreal || Canada : Saskatchewan : Saskatoon
Scotiabank is a leading bank in the Americas. Guided by our purpose: ”for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Company: Scotiabank
Expected salary:
Location: Winnipeg, MB
Job date: Tue, 29 Mar 2022 22:49:42 GMT
Job Source: Careerjet.ca